IVRS Software technology that is being widely used by various industries to automate the call handling system.

• In telephony interactive voice response or IVR is phone technology that allows a computer to detect voice and tone using a normal phone call.
• The IVR system can respond to caller with prerecorded or dynamic generated audio to further direct callers on how to proceed.
• IVRS Software systems can be used to control almost any function where the interface can be broken to a series of simple menu choices.
• Once constructed IVRS Software systems generally scale well to handle large call volumes.

Features of Interactive Voice Response System

• With

  IVRS Software

  systems, multitasking and multi-threading facility leading to simultaneous handling of 4 analog channels or 30 digital channels or more channels
• Detecting an incoming ring and automatically establishing connection in response to the ring signal.
• Capable of working round the clock throughout the year.
• Multiple language support with user configurable channel specific language.
• Work with all type of exchanges on voice lines or trunk lines with any telecom operator of Land-line Network and cellular phone network.
• Provides call statistics and customized report.
• ODBC support for accessing all kind of standard database.

We have developed customized IVRS solution for various industry segments like

• Petroleum Booking and Distribution (Indian Oil, HPCL) For downloading pdf
• Payment Gateway Interface System (Bill Desk)
• University Information System (Central University)
• Appointment Booking System for Doctors (L V Prasad Eye Institute)
• Cinema ticket Booking system (Prasad I -MAX) For downloading pdf
• Order Booking System(Indian Immunologicals Limited)
• Information system for farmers (I Kisan)
• Product Promotion Contests (Godrej)